How it Works
Capture G2 Reviews by meeting your customers where they already are: your product. Build a consistent feedback collection strategy without the lift of solicitation campaigns.
- Embed a G2 form in a Pendo guide with a custom code block.
- Request users that are actively in your app to “leave a G2 Review”.
- Capture G2 Reviews directly within your app.
- G2 verifies and publishes your new Reviews to your G2 Profile.
- Schedule and analyze user responses to monitor and create a better product experience.
Collect more G2 Reviews
By using strategically timed and targeted in-app prompts, you can automatically generate a stream of organic, authentic, and recent reviews that contribute to a strong G2 Profile.
Improve product insights
From roadmap to retention, inform every single stage of your business. Product, marketing, sales, and customer success teams get insights they need to maximize adoption, conversion, retention, and expansion based on real user feedback.
Gather comprehensive feedback
Pre-build engagement-driven workflows, and Pendo will automatically ask your most engaged app users to leave a G2 Review. Ensure higher-quality review collection from actual users, consistently dispersed throughout your app interface.
Split-second customer sentiment
Conveniently capture candid, on-the-spot customer sentiment driven by the experience that matters most: using your product. Intentional timing and a shortened G2 Review form reduces drop-off and prevents interrupting user flow.
How Truckstop Drove 150% More Leads
Discover how Truckstop.com accelerated its review collection strategy to achieve #1 position the G2 Grid.
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How to Solicit Quality Reviews
Learn how to gather comprehensive insights to help influence product development.
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The Positive Side of Negative Reviews
82% of buyers look for negative reviews when shopping; prospects will trust your reviews more if there’s a mix of 1-5 Star Ratings.
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